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You can add, update, or remove payment methods on file and choose a default payment method for your ExpressVPN account from the customer portal. This is only possible if you originally subscribed through the ExpressVPN website. Subscriptions purchased through the App Store or Google Play must be managed through the respective platform.

Note: A $1 pre-authorization hold is placed on your card whenever you add a payment method. This is a temporary verification hold and not a charge, and it will be released automatically (typically within a few business days).

If you need to update your invoicing details, including your name, company name, address, and VAT ID, you can do so in the ExpressVPN+ portal following these instructions.

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Add a new payment method
Update your payment method
Remove a payment method

Add a new payment method

To add a new payment method:

  1. Go to Payment methods. If prompted, log into your ExpressVPN account.
  2. Select Add Another Payment Method. If no payment method is currently saved, select Add Payment Method.The "Your payment method" page in the ExpressVPN+ portal, showing no payment methods and an "Add payment method" button.
  3. Fill in your payment details and select Add Payment Method.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Update your payment method

You cannot edit an existing payment method. To update your payment details, you’ll need to:

1. Add a new payment method

Follow the steps here to add a new payment method in your ExpressVPN+ portal.

2. Set the new payment method as your default

Note: You can only set a payment method as a default if you have more than one payment method set up for your ExpressVPN account. If you only have one payment method, that is your default payment method.

ExpressVPN sets the first payment method you add to your account as the default. If the payment fails, it will use the backup payment options to continue your subscription.

To set a different payment method as default:

  1. Go to Payment methods and next to the payment method you want to set as default, select Edit.The Payment method page in the ExpressVPN+ portal, with a highlighted "Edit" option next to one of the payment methods.
  2. Check the box next to Set this as default payment method and click Save Changes.The "Edit payment method" page in the ExpressVPN+ portal with a highlighted "Set this as default payment method" line.

3. Delete the old payment method

If you don’t want to keep the previous payment method in your account, follow the steps here to delete the old payment method.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Remove a payment method

Note: Removing your only saved payment method will turn off auto-renewal, and your VPN subscription will expire at the end of your current billing period. To keep your subscription active, add a new payment method before removing the current one.

To remove a payment method:

  1. Go to Payment methods. If prompted, log into your ExpressVPN account.
  2. Next to the payment method you want to remove, select Edit.The Payment method page in the ExpressVPN+ portal, with a highlighted "Edit" option next to one of the payment methods.
  3. Below the Save Changes button, select Delete it here.The "Edit payment method" page in the ExpressVPN+ portal with a highlighted "No longer using this card? Delete it here" line.
  4. In the confirmation dialog, select Delete Now to confirm removal.The "Delete payment method?" pop-up in the ExpressVPN+ portal.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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